So who are we exactly?

We are the BA Touchdown Team. We are located at the Concorde Club in Cranford and we can be contacted between 10am & 4 pm. We used to be called Retirement Support. Our role was originally to look after the interests of BA retired staff however more recently our remit has been widened to cover all former employees. Read on...

What can we do for you?

Our role, in a nutshell, is to maintain and support the link between British Airways and its former staff by:
  • representing the interests of former employees corporately
  • authorising former staff ID cards and travel letters
  • providing help-line advice and support for former staff
  • communicating with former staff by way of Touchdown website to keep them informed
  • administering the BA Welfare and Benevolent Trust Fund

Useful contact numbers

Visit the Contact Us page for useful contact information.