Multiple boarding passes land on BA app

Boarding British Airways flights has just got easier for families and friends travelling together thanks to the introduction of multiple mobile boarding passes

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Club World checked baggage allowance changes

For flights purchased from May 10, 2016, the free checked baggage allowance for Club World customers will change from three to two pieces, with each weighing a maximum of 32kg

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Staff Travel update re Canadian Electronic Travel Authorisation eTA

For travel from 15 March 2016, the Canadian Government have introduced an Electronic Travel Authorisation (eTA) for passengers flying into or transiting any Canadian point. All arriving customers travelling on a visa-exempt passport, which includes most UK and other European Union nationals, will need to obtain an eTA online through the Canadian government website in advance. 

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Luxury for less in the world sale

The British Airways luxury world sale has started, offering customers discounts on selected departures out of Heathrow, Gatwick and London City.

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January sees slight drop in customer satisfaction

Customer satisfaction dipped slightly in January following an excellent performance in December last year, however scores still remain positive.

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Dashing about for Sport Relief

British Airways Cabin Crew have been dashing about London in a bid to raise money for Sport Relief through Flying Start. It’s just one of several fundraising initiatives taking place in the coming weeks to support Sport Relief.

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T3 arrivals lounge closed for refurbishment

Customers arriving into Heathrow Terminal 3 will soon be able to enjoy an updated American Airlines lounge with a fresh new look. The space, which is usually available for British Airways customers, is currently closed for refurbishment and will reopen in summer 2016.

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Hypnotherapy takes off at BA

In-flight hypnotherapy will soon be available to help travellers on British Airways flights to start their journey to improved health and wellbeing from the comfort of their seats.

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British Airways announces full-year financial results

British Airways has announced a good set of full-year results, exceeding its operating profit target and reducing its non-fuel unit costs

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Skyflyer Solo service closure

Over the past 10 years, the airline has seen a steady, yet significant decline in customers using its Global Skyflyer Solo (unaccompanied minor) service. The airline has been in consultation with colleagues and has decided to close it.

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