Heathrow reports a rise in visitor numbers and profits

Heathrow Airport (formerly BAA) reported a rise in revenues in 2012, and record numbers of visitors to the airport.

The operator made a pre-tax profit of £46.4m on revenues of £2.4bn (up 8.1 per cent on 2011).

Heathrow’s chief executive Colin Matthews said: “Last year was historic for Heathrow. We gave a warm welcome and a smooth journey to thousands of Olympic and Paralympic athletes, and greeted a record 70 million passengers over the twelve months.

“We also achieved record customer satisfaction levels, with three quarters of people saying they had a ‘very good’ or ‘excellent’ experience at Heathrow. Our capital investment programme continued, with over a billion pounds spent on improving the airport, mainly on the new Terminal 2 which opens next year.”