British Airways has made a number of changes to the service customers will receive on flights to and from China and Hong Kong. New dark blue slippers will be introduced in Club World and World Traveller Plus.
Twining’s green tea is also available in all cabins, giving a nod to the infamous tea culture that both China and Britain share, and bilingual menu cards and the option of chopsticks or cutlery when dining.
Richard Tams, Executive Vice President China, said: “We understand how important it is for our customers to feel comfortable when flying with us. Following customer feedback we have added a number of extra touches to our flights to and from China. These include slippers, green tea and chopsticks, which we hope will add value and create a more culturally authentic experience for Chinese customers when they choose to fly with us”